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10 Dumb Things Smart Contact Center Executives Do – The Taylor Reach Group
Loved the statement. For me the content is applicable to more disciplines. Funny to realize that connecting within a company and to the outer world is that difficult. Although, probably that approach...
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The Far Reach of Supportive Senior Managers
Found at The Far Reach of Supportive Senior Managers. Authors: Tessa E. Basford, Lynn R. Offermann, and Philip W. Wirtz (all the George Washington University) Publisher: Journal of Leadership &...
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Bullish on digital: McKinsey Global Survey results
Bullish on digital: McKinsey Global Survey results CEOs and other senior executives are increasingly engaged as their companies step up efforts to build digital enterprises. August 2013 | byBrad...
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